Careers

At Jones Bikes, we are working to bring a better ride to more people, and we need more people to help us do so!  

All positions will be in Ashland, Oregon.

We are currently accepting resumes and cover letters for the following positions:

 

 

BICYCLE MECHANIC / WHEEL BUILDER / ASSEMBLER (ASHLAND, OREGON) 

Located in beautiful Southern Oregon, we are a dynamic high-end custom bike manufacturer seeking to add a very experienced, full-time wheel builder/bike mechanic capable of building bikes from the frameset up and interested in the continuing success of Jones Bikes.  As the demand for our bikes continues to rise, we need the help of a quality conscious, hard working person that would enjoy the excellent climate, beautiful scenery, great riding and an abundance of outdoor activities in our region.

 

Our ideal candidate has excellent character with at least 2 years of in-shop experience actually building wheels using a tension meter, and working on bikes demonstrating an exceptional mechanical aptitude. We're looking for a highly-motivated individual who's comfortable with building and servicing bicycles, and interacting with our customers, our team members and other members of the cycling community.  You must be willing to learn to apply these attributes and skills in the Jones Bikes way and to strive for the success of Jones Bikes.

Candidates must be able to regularly perform some bending, lifting and moving; including the ability to lift a bicycle (up to 40 pounds) onto and off of a rack and to move boxes, parts to and from warehouse shelves and bicycles throughout the facilities.

*All employees perform additional tasks as needed.

RESPONSIBILITIES

  • Delivery of exceptional Customer Service that strives to exceed expectations.

  • Perform assembly and adjustment in an accurate and timely manner, while maintaining the integrity of bike the Jones Bikes way.

  • Daily, complete assigned tasks and paperwork correctly.

  • Report any discrepancies and follow process to correct quickly and accurately.

  • Professional, respectful communication with others.

  • Communicate any manufacturer's defect, damage or missing parts prior to bike build.

  • Communicate any unusual problems that may need further assistance in order to complete the bike build in a timely manner and with high standards.

  • Adhere to safety procedures regarding lifting and use of tools and equipment.

  • Maintain an organized and clean work area.

  • Help maximize Loss Prevention and minimize loss.

**Note: Additional responsibilities may be assigned as business needs dictate.

REQUIREMENTS

  • Consistently practice good character including honesty, diligence and humility.

  • Experienced in building bike wheels using a tension meter.

  • Experienced in building bikes from the frameset up.

  • Interest in learning the Jones Bikes way of building wheels and bikes.

  • Desire to share in our success.

  • Accountable in a team working environment.

  • Consistent positive attitude.

  • Excellent problem solving skills.

  • Flexible and able to multitask.

  • Demonstrable basic computer skills; willing to learn new platforms.

  • Ability to work quickly, efficiently and accurately.

  • Strong organizational skills and attention to detail.

  • Ability to receive instruction and apply constructive feedback.

**Must be willing to submit to a criminal background check.

The Perks

  • Our interest in your success

  • Working for Jones Bikes

  • EP Program *

  • Paid Training

  • Paid Holidays*

  • Group Healthcare Insurance*

*Available after 90 days of continuous employment.

Please no phone calls or drop-ins. Send resume and cover letter via email to:

sheila@jonesbikes.com

Compensation is based on skills and experience


 

Office, Social Media and Customer Service Assistant. 

Located in beautiful Southern Oregon, we are a dynamic high-end custom bike and bike parts manufacturer seeking to add a full-time person to our team that is efficient, diligent, self motivated and quick-learning who enjoys writing and responding to customer emails, talking to customers on the phone and performing a variety of administrative tasks related to maintaining our web-store. Bicycle knowledge is helpful, but good computer skills including the ability to type quickly, and a working understanding of G-Suites–especially Gmail, Sheets, and Drive–are mandatory. Experience with Quick Books a plus.

 

Our ideal candidate has excellent character and is interested in the continuing success of Jones Bikes.  We're looking for a highly-motivated individual whose comfortable interacting with our customers, our team members and other members of the cycling community.  You must be willing to learn to apply these attributes and skills in the Jones Bikes way and to strive for the success of Jones Bikes.

 

Candidates must be able to regularly perform some bending, lifting and moving; including the ability to move boxes, parts to and from warehouse shelves and bicycles throughout the facilities.  This person must be able to walk up and down stairs.

*All employees perform additional tasks as needed

RESPONSIBILITIES

  • Delivery of exceptional Customer Service that strives to exceed expectations.

  • Process orders and help maintain ecommerce store using BigCommerce.

  • Social media engagement practices the Jones Bikes way.

  • Daily, complete assigned tasks and paperwork correctly.

  • Prepare correspondences and fulfill customer needs to ensure satisfaction.

  • Write and respond to emails as directed.

  • Handle warranty and customer/dealer returns.

  • Maintain a neat and organized work space.

  • Professional, respectful communication with others.

  • Help maximize Loss Prevention and minimize loss.

  • Excellent people and communication skills.

  • Knowledge of bicycle components.

  • Willingness to learn the Jones Bikes way.

  • Help with fulfillment of orders.

**Note: Additional responsibilities may be assigned as business needs dictate.

REQUIREMENTS

  • Consistently practice good character including honesty, diligence and humility.

  • Interest in learning the Jones Bikes way.

  • Desire to share in our success.

  • Accountable in a team working environment.

  • Consistent positive attitude.

  • Excellent problem solving skills.

  • Flexible and able to multitask.

  • Demonstrable basic computer skills; willing to learn new platforms.

  • Ability to work quickly, efficiently and accurately.

  • Strong organizational skills and attention to detail.

  • Ability to listen carefully, receive instruction and apply constructive feedback.

**Must be willing to submit to a criminal background check.

The Perks

  • Our interest in Your success

  • Working for Jones Bikes

  • EP Program*

  • Paid Training

  • Paid Holidays*

  • Group Healthcare Insurance*

*Available after 90 days of continuous employment.

Please no phone calls or drop-ins. Send resume and cover letter via email to:

sheila@jonesbikes.com

Compensation is based on skills and experience