Jones Bicycles - Contact

For any questions, feel free to email us using the form below, or just give us a call during business hours.  If you send an email, the person who's most able to answer your question will do so as quickly as possible, but it could take up to two business days, so hold tight and know that we will get back to you!  

To get in touch with Jeff to talk about getting a new bike, it's best to call, because he finds that it's easiest to discuss bike builds over the phone.  He loves talking to customers to get a feel for the type of riding they're going to be doing and what kind of bike they want, and is great at turning those conversations into complete bikes that are ideally suited to their riders' needs.  Please feel free to call Jeff at 541-535-2034.  If you would like to schedule an appointment to talk on the phone via email, please include your phone number and a good time to call.

If you're interested in becoming a Jones dealer, or are a framebuilder who would like to use our H-Bars or forks, please check out the new dealers page.  Framebuilders who are interested in building their bikes with H-Bars or Truss forks are also welcome to apply to become dealers!

For all email inquiries, please fill out the form below and the appropriate person will respond as quickly as possible.  We are usually able to respond the same day, but sometimes it can take up to two business days for us to get back to you.

If you have questions about the H-Bar, please read the H-Bar Manual, which has setup information, and shows how to use the longer grips that are such an important part of the H-Bars.  Another useful resource is the video below, which explains the positions that the H-Bar offers when set up correctly.

You can also send an email to 

Jones Bicycles
1010 Benson Way
Ashland, Oregon, 97520

Phone: 541-535-2034
Office Hours: 9am to 5pm Pacific Time (GMT-8) Monday - Friday.

Check us out online:

Jones Bikes is on Facebook

Jones Bikes is on Instagram

Jones Bikes is on YouTube

If you would like to visit we'd be happy to have you swing by but because we aren't set up for having walk-in traffic, please call or email to make an appointment.